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  1. Get Back Necklaces
  2. Frequently Asked Questions

Frequently Asked Questions

Shopping & Payment

  • Discount Codes FAQs
  • Refer a Friend: Get $10
  • How do I clear my cache?
  • Amazon Pay/Paypal

Brand Ambassador

  • Brand Ambassador FAQs
  • Brand Ambassador Rules
  • Rewards FAQs
  • What to Know About Hooking Up Your Friends
  • What To Know About Getting Paid
  • What emails do Brand Ambassadors receive?

Product Issues

  • How do I return an item?
  • What should I do if I received the wrong item(s)?
  • What should I do if my item has been damaged or broken?

General

  • COVID-19 (Coronavirus) Info
  • Can I go in the water with my necklace?
  • Contact Information

Shipping & Delivery

  • Shipping Information
  • Where is my international shipment?
  • My package is missing! What should I do?
  • Where is my order?
  • When will my order ship?
  • How can I get Free Shipping?
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