Frequently Asked Questions

Shopping & Payment

• Discount Codes FAQs
• Refer a Friend: Get 50% Off
• How do I clear my cache?
• Amazon Pay/Paypal

Brand Ambassador

• Brand Ambassador FAQs
• Brand Ambassador Rules
• Rewards FAQs
• What to Know About Hooking Up Your Friends
• What To Know About Getting Paid
• What emails do Brand Ambassadors receive?

Product Issues

• How do I return an item?
• What should I do if I received the wrong item(s)?
• What should I do if my item has been damaged or broken?
• Jewelry Care
• Ring Size Guide
• Necklace Size Guide

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General

• COVID-19 (Coronavirus) Info
• Contact Information

Shipping & Delivery

• Shipping Information
• Where is my international shipment?
• My package is missing! What should I do?
• Where is my order?
• When will my order ship?
• How can I get Free Shipping?